Frequently Asked Questions

Products

What sizes do the mugs come in?

Every mug is available in two sizes: a classic 11 oz and a generous 15 oz. You’ll choose your size on the product page.

What are they made of?

Premium white ceramic with a smooth, glossy finish and a comfortable, easy-grip handle.

Are they dishwasher and microwave safe?

Yes — the prints are vivid and durable, both dishwasher- and microwave-safe, and made to last.

Orders & Shipping

How long until my order ships?

Because each mug is printed to order, please allow 2–5 business days for production before your order ships.

How long does delivery take?

Within the US, delivery typically takes 3–8 business days after production. You’ll receive tracking as soon as your order is on its way.

Do you ship internationally?

Please contact us for international availability and estimated delivery times.

Returns

What if my mug arrives damaged?

We’re sorry — that shouldn’t happen. Email us within 30 days with a photo and we’ll make it right with a replacement or refund. See our Returns & Refunds policy for details.

Can I return a mug if I change my mind?

Because every mug is made to order, we’re unable to accept change-of-mind returns — but we’re always happy to help if there’s a problem with your order.

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